Pircel for WooCommerce

FAQ

How do I configure Pircel?

After activating the plugin, head over to the Pircel settings in your WordPress dashboard (Setting > Pircel).

Can I integrate Pircel with my existing e-commerce site?

Yes, if your site runs WooCommerce, you can seamlessly integrate Pircel.

Do digital products get charged shipping?

No. A product marked Virtual in WooCommerce is never quoted, never added to a parcel, and never
carries a delivery charge. An order containing only virtual products gets no shipping rates at all.

A product that is Downloadable but not Virtual — a printed book bundled with its PDF, say — still
ships normally. Downloadable on its own never stops something being delivered.

In a mixed basket, only the physical items decide the parcel’s weight and dimensions. The digital
lines still count toward the order total and anything collected on delivery, because the buyer owes
that money either way; they simply do not affect what the courier is asked to carry.

How does Pircel classify my products?

Pircel reports what each item is — a physical good, a digital good, a gift card or a service —
alongside whether it needs delivery. It reads this from the product type first: a gift card sold
through a gift-card plugin is reported as a gift card whether you post it or email it, and a
WooCommerce Bookings product is reported as a service.

Anything that needs delivery is reported as a physical good, whatever else comes with it — boxed
software with a licence key is still a physical good. For products that need no delivery, Pircel
looks for a marker left by a licence-key plugin, then falls back to the Downloadable checkbox.

Marker detection is best effort and covers specific plugins by name: License Manager for
WooCommerce and Digital License Manager. If you use a different one, your products will come
through unclassified until you add the filter shown below — that is expected, not a fault.

One case cannot be told apart from any of that: a product that is Virtual with no file attached and
no plugin marker might be an emailed activation key, a membership, or a booked session, and
WooCommerce records all three identically. Pircel reports those as unclassified rather than
guessing. This affects reporting only — such products are never charged shipping regardless.

If your store sells something Pircel classifies as unclassified, you can tell it what the product
is. Use the first filter if your plugin registers its own product type, the second if it marks
ordinary products with a custom field:

add_filter( 'pircel_product_type_kinds', function ( $kinds ) {
    $kinds['your-product-type'] = 'DIGITAL_GOOD';
    return $kinds;
} );

add_filter( 'pircel_product_meta_kinds', function ( $kinds ) {
    $kinds['your_custom_field'] = 'DIGITAL_GOOD';
    return $kinds;
} );

Accepted values are PHYSICAL_GOOD, DIGITAL_GOOD, SERVICE, GIFT_CARD and OTHER.