Description
ILACHAT is a powerful AI chatbot and live chat plugin for WordPress and WooCommerce. It provides 24/7 automated support, increases sales with product recommendations, tracks WooCommerce orders in real time, and captures leads directly from your website.
With ILACHAT, you deliver personalized conversations around the clock, improving response times and boosting customer satisfaction. By leveraging real-time customer and order data, the chatbot delivers accurate, timely, and context-aware answers. This combination streamlines your support operations, increases engagement, builds loyalty, and drives conversions.
Store-focused chatbots act as virtual sales consultants, guiding shoppers through product selections, offering personalized recommendations, assisting with order tracking, and strengthening customer retention.
Benefits of ILACHAT:
- Provide 24/7 customer support without the need for additional staff.
- Engage users instantly with personalized, context-aware conversations.
- Drive sales by guiding users through the purchasing journey with tailored product suggestions.
- Reduce operational costs through efficient automation.
- Improve response accuracy with real-time WooCommerce data integration.
- Capture leads directly through the chat widget to grow your customer base.
- Enable seamless handoff to human operators when needed.
- Support multiple languages for global audiences.
- Customize chatbot interactions to align with your brand and customer needs.
- Gain actionable insights with interaction analytics to optimize performance.
Need more customization or tailored integrations? Contact us at https://ila.chat/contact/, our team can guide and implement advanced solutions for you.
Features:
- AI-powered chatbot delivering 24/7 automated support.
- Live chat functionality to engage visitors and boost conversions.
- Automatic synchronization of posts, pages, and custom post types with the ILACHAT knowledge base, ensuring up-to-date content without impacting site speed.
- Auto-inserted chat widget on your website with no coding required.
- Fully multilingual support: accepts all input languages and responds in your preferred business language.
- Customizable widget design, including colors and styles to match your branding.
- Lead capture capabilities: collect user details (name, email, phone) directly from the widget.
- Human operator support: manually respond to conversations from the ILACHAT panel when needed.
- Rich media messaging: send and receive images, voice notes, and emojis through the widget.
- Interaction analytics providing valuable insights for continuous optimization.
For WooCommerce-specific features, see the dedicated section below.
WooCommerce Integration
- Automatically synchronize WooCommerce products with ILACHAT for enhanced sales guidance and personalized product recommendations.
- Provide real-time order tracking with instant access to WooCommerce order data, customizable authentication methods (email, phone, or both), and full control over shared information.
- Add special chatbot notes on each order, allowing businesses to include custom data for bot usage and reference.
Explore all features and view pricing at https://ila.chat/pricing/.
For documentation and updates, visit the ILACHAT official site.
License
This plugin is licensed under the GNU General Public License v3.
For more details, visit https://www.gnu.org/licenses/gpl-3.0.html.
Installation
- Upload the plugin files to
/wp-content/plugins/ilachator install directly via the WordPress Plugins screen. - Activate the plugin through the “Plugins” menu in WordPress.
- Connect your ILACHAT account in the ILACHAT settings page.
- Configure WooCommerce integration and customize the chat widget.
- Start delivering automated and personalized customer interactions.
FAQ
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Do I need an ILACHAT account to use the plugin?
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Yes. You can create a free ILACHAT account at https://ila.chat and start using the chatbot and live chat immediately.
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Is ILACHAT free to use?
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Yes, testing and basic usage of ILACHAT is free. To increase message limits and expand the knowledge base capacity, you can upgrade to a paid subscription. See pricing at https://ila.chat/pricing/.
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Does the plugin automatically sync WooCommerce products?
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Yes. Products are automatically synchronized with ILACHAT whenever they are added or updated in WooCommerce.
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Can ILACHAT track and respond to WooCommerce orders?
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Yes, the chatbot provides real-time order status updates, and you can add special notes for reference.
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Does ILACHAT synchronize posts, pages, and custom post types?
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Yes. The plugin automatically syncs your WordPress posts, pages, and custom post types with the ILACHAT knowledge base without affecting your site’s load speed. When you update content on your site, the knowledge base in ILACHAT is updated automatically, keeping chatbot responses accurate and fresh.
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Does the widget collect user information?
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Yes, the widget can capture leads such as name, email, and phone number to help grow your customer base.
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Can the chat widget appearance be customized?
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Yes. You can personalize colors, styles, and branding to match your website.
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Does ILACHAT support multiple languages?
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Yes, ILACHAT is fully multilingual. It accepts all languages as input and can reply in your preferred business language.
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Is ILACHAT secure?
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Yes, ILACHAT uses enterprise-grade security measures to protect your data and conversations.
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Can conversations be handled by human operators too?
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Yes. Within the ILACHAT panel, operators can take over conversations and respond manually whenever needed.
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Does ILACHAT slow down my website?
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No. ILACHAT is optimized for performance, and synchronization happens in the background without affecting your site’s load speed.
Reviews
Contributors & Developers
“ILACHAT – AI Chatbot & Live Chat” is open source software. The following people have contributed to this plugin.
Contributors
“ILACHAT – AI Chatbot & Live Chat” has been translated into 1 locale. Thank you to the translators for their contributions.
Translate “ILACHAT – AI Chatbot & Live Chat” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.2.1
- Fixed minor bugs and improved performance.
1.2.0
- Added synchronization for posts, pages, and custom post types.
- Fixed conflict between Ilachat special notes and WooCommerce order notes.
- Added option to display or hide the widget on the site.
- Minor enhancements and performance improvements.
1.1.0
- Added WooCommerce integration:
- Automatic product syncing.
- Real-time order data access.
- Customizable user authentication.
- Order-specific chatbot notes.
- Optional sending of lead data (name, email, phone) to ILACHAT.
- Enhanced real-time user data handling and chatbot accuracy.
1.0.3
- Improved widget script placement.
- Integration with caching plugins.
- Minor bug fixes.