{"id":320409,"date":"2026-05-31T22:24:18","date_gmt":"2026-05-31T22:24:18","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/certorix\/"},"modified":"2026-06-02T17:14:50","modified_gmt":"2026-06-02T17:14:50","slug":"certorix","status":"publish","type":"plugin","link":"https:\/\/kaa.wordpress.org\/plugins\/certorix\/","author":23507843,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.0.0","stable_tag":"1.0.0","tested":"7.0","requires":"6.0","requires_php":"7.4","requires_plugins":null,"header_name":"Diagnostic Support Widget for Certorix","header_author":"Certorix","header_description":"Embed the Certorix AI diagnostic support widget on any page. Zero-code setup. Shortcode, Gutenberg block, and WooCommerce support.","assets_banners_color":"131313","last_updated":"2026-06-02 17:14:50","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"https:\/\/certorix.online\/wordpress","header_author_uri":"https:\/\/certorix.online\/about","rating":0,"author_block_rating":0,"active_installs":0,"downloads":45,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"1.0.0":{"tag":"1.0.0","author":"certorix","date":"2026-06-02 17:14:50"}},"upgrade_notice":{"1.0.0":"<p>Initial release.<\/p>"},"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3555937,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3555937,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3555937,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3555937,"resolution":"772x250","location":"assets","locale":"","width":772,"height":250}},"assets_blueprints":{},"all_blocks":{"certorix\/widget":{"name":"certorix\/widget","title":"Certorix Widget"}},"tagged_versions":["1.0.0"],"block_files":[],"assets_screenshots":[],"screenshots":{"1":"<strong>Settings page<\/strong> \u2014 Enter your Organization ID, configure auto-embed and launcher appearance.","2":"<strong>Widget in action<\/strong> \u2014 The AI diagnostic widget open on a customer-facing page, guiding a user step by step.","3":"<strong>Gutenberg block<\/strong> \u2014 Drag the Certorix Widget block into any page with live preview in the editor.","4":"<strong>Shortcode<\/strong> \u2014 Use <code>[certorix_widget]<\/code> in any Classic Editor page or widget area."}},"plugin_section":[],"plugin_tags":[2364,4049,1104,162,286],"plugin_category":[43,45,47],"plugin_contributors":[265254],"plugin_business_model":[],"class_list":["post-320409","plugin","type-plugin","status-publish","hentry","plugin_tags-chatbot","plugin_tags-helpdesk","plugin_tags-support","plugin_tags-widget","plugin_tags-woocommerce","plugin_category-customization","plugin_category-ecommerce","plugin_category-education-and-support","plugin_contributors-certorix","plugin_committers-certorix"],"banners":{"banner":"https:\/\/ps.w.org\/certorix\/assets\/banner-772x250.png?rev=3555937","banner_2x":"https:\/\/ps.w.org\/certorix\/assets\/banner-1544x500.png?rev=3555937","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/certorix\/assets\/icon-128x128.png?rev=3555937","icon_2x":"https:\/\/ps.w.org\/certorix\/assets\/icon-256x256.png?rev=3555937","generated":false},"screenshots":[],"raw_content":"<!--section=description-->\n<p><strong>Certorix<\/strong> turns your support documentation into an interactive AI diagnostic tree. Customers resolve issues step-by-step without waiting for an agent.<\/p>\n\n<h4>Key features<\/h4>\n\n<ul>\n<li><strong>One-click install<\/strong> \u2014 enter your Organization ID and you're live<\/li>\n<li><strong>Auto-embed<\/strong> \u2014 widget appears on every front-end page automatically<\/li>\n<li><strong>Shortcode<\/strong> \u2014 <code>[certorix_widget]<\/code> for precise placement on any page or post<\/li>\n<li><strong>Gutenberg block<\/strong> \u2014 drag-and-drop with live color preview in the editor<\/li>\n<li><strong>WooCommerce<\/strong> \u2014 auto-detects product context on product pages<\/li>\n<li><strong>Multilingual<\/strong> \u2014 passes WordPress site language to the widget automatically<\/li>\n<li><strong>VNT-certified facts<\/strong> \u2014 AI answers backed by Ed25519-signed product facts<\/li>\n<\/ul>\n\n<h4>How it works<\/h4>\n\n<ol>\n<li>Sign up at <a href=\"https:\/\/certorix.online\">certorix.online<\/a><\/li>\n<li>Build your diagnostic trees and publish them<\/li>\n<li>Copy your Organization ID from Settings \u2192 Widget Generator<\/li>\n<li>Paste it in WordPress \u2192 Settings \u2192 Certorix<\/li>\n<li>Enable auto-embed or add <code>[certorix_widget]<\/code> to any page<\/li>\n<\/ol>\n\n<h4>Requirements<\/h4>\n\n<ul>\n<li>A Certorix account (free tier available)<\/li>\n<li>PHP 7.4 or higher<\/li>\n<li>WordPress 6.0 or higher<\/li>\n<\/ul>\n\n<h3>External Services<\/h3>\n\n<p>This plugin connects to the <strong>Certorix API<\/strong> (api.certorix.online) to:<\/p>\n\n<ol>\n<li>Load the widget script: <code>https:\/\/api.certorix.online\/widget\/v1\/widget.portal.js<\/code><\/li>\n<li>Serve AI-powered diagnostic sessions, verified facts, and helpdesk ticket creation.<\/li>\n<\/ol>\n\n<p>The connection is made <strong>client-side<\/strong> (in the visitor's browser), only when the widget is active on the page. The plugin itself makes no server-side HTTP requests.<\/p>\n\n<p><strong>What is sent:<\/strong> the Organization ID you configured, the visitor's question or answers during a diagnostic, and (if the visitor submits a ticket) their name and email address.<\/p>\n\n<p><strong>When it is sent:<\/strong> only when a visitor interacts with the widget. No data is sent on page load or when the widget is not active.<\/p>\n\n<ul>\n<li>Certorix Terms of Service: https:\/\/certorix.online\/legal\/terms<\/li>\n<li>Certorix Privacy Policy: https:\/\/certorix.online\/legal\/privacy<\/li>\n<\/ul>\n\n<!--section=installation-->\n<ol>\n<li>Upload the <code>certorix<\/code> folder to <code>\/wp-content\/plugins\/<\/code><\/li>\n<li>Activate the plugin in <strong>Plugins \u2192 Installed Plugins<\/strong><\/li>\n<li>Go to <strong>Settings \u2192 Certorix<\/strong> and enter your Organization ID<\/li>\n<li>Enable <strong>Auto-embed<\/strong> or add <code>[certorix_widget]<\/code> to a page<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"where%20do%20i%20find%20my%20organization%20id%3F\"><h3>Where do I find my Organization ID?<\/h3><\/dt>\n<dd><p>Log in to <a href=\"https:\/\/certorix.online\">certorix.online<\/a>, go to <strong>Settings \u2192 Widget Generator<\/strong>, and copy the <code>organizationId<\/code> value.<\/p><\/dd>\n<dt id=\"does%20the%20widget%20work%20with%20woocommerce%3F\"><h3>Does the widget work with WooCommerce?<\/h3><\/dt>\n<dd><p>Yes. When auto-embed is enabled, the widget on product pages automatically receives the product name as a context hint, allowing the AI to suggest more relevant diagnostic trees.<\/p><\/dd>\n<dt id=\"can%20i%20change%20the%20widget%20colors%2C%20label%2C%20or%20theme%3F\"><h3>Can I change the widget colors, label, or theme?<\/h3><\/dt>\n<dd><p>Yes. All appearance settings (colors, logo, launcher label, opening message, theme\u2026) are managed directly in your <a href=\"https:\/\/certorix.online\/widget\">Certorix dashboard<\/a> and applied automatically. No need to touch the WordPress plugin settings.<\/p><\/dd>\n<dt id=\"does%20it%20slow%20down%20my%20site%3F\"><h3>Does it slow down my site?<\/h3><\/dt>\n<dd><p>No. The widget script is loaded with <code>defer<\/code> and only activates when a customer clicks the launcher. Zero impact on Core Web Vitals.<\/p><\/dd>\n<dt id=\"what%20data%20does%20the%20plugin%20send%3F\"><h3>What data does the plugin send?<\/h3><\/dt>\n<dd><p>The plugin embeds a JavaScript widget that communicates directly with the Certorix API. No PHP HTTP requests are made by the plugin itself. See the <a href=\"https:\/\/certorix.online\/privacy\">Privacy Policy<\/a> for details.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial release<\/li>\n<li>Shortcode [certorix_widget]<\/li>\n<li>Gutenberg block certorix\/widget<\/li>\n<li>wp-admin Settings page<\/li>\n<li>WooCommerce product context support<\/li>\n<li>Auto-embed via wp_footer hook<\/li>\n<\/ul>","raw_excerpt":"Embed the Certorix AI diagnostic support widget on any WordPress site. Zero-code setup. Shortcode + Gutenberg block + WooCommerce support.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/kaa.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/320409","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kaa.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/kaa.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/kaa.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=320409"}],"author":[{"embeddable":true,"href":"https:\/\/kaa.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/certorix"}],"wp:attachment":[{"href":"https:\/\/kaa.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=320409"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/kaa.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=320409"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/kaa.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=320409"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/kaa.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=320409"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/kaa.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=320409"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/kaa.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=320409"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}